If you do not receive an ATOL Certificate then the booking will not be ATOL protected. A: You will be eligible to file a claim for a cash refund if you, your traveling companion or a member of your immediate family is diagnosed and treated for COVID-19, which causes you to cancel your cruise. Going on singles holidays can be liberating. Financial protection. Plan your entire trip just the way you like it, without worrying about anyone else's allergies or whether they snore. Book your Jet2holiday including flights, accommodation and transfers for just £60pp deposit. If we cannot operate your holiday due to Covid-19 restrictions you can choose another holiday or we will provide a full cash refund to you. The regulator added: “The Covid-19 pandemic has also highlighted how challenging it was for some businesses to pay customers the refunds to which they were entitled.” The CAA also asks whether ‘pipeline monies’ received by travel agents on behalf of Atol holders should be segregated. Refund guarantee. Expedia’s refund process states that because of Covid-19 it can take up to 12 weeks for customers to be refunded. Book your Jet2holiday including flights, accommodation and transfers for just £60pp deposit. Refund Credit Notes were introduced as a sort of IOU to help travel companies avoid a cash-flow crisis when they were forced to refund so many holidays at the same time. Travel with TrekAmerica and experience the ultimate adventure holiday! And you might well make some new friends while you're there. Discover the USA & Canada on an epic road trip with young international & single travellers. All of our holidays are protected under the ATOL financial protection scheme. It depends on the date of your policy. The ATOL scheme is government-backed, so whatever happens, your money is protected. Q: What if my mother, who isn’t sailing with us, gets COVID-19, and we may have been exposed? It's important to remember this protection only applies to bookings which were originally ATOL-protected, for example package holidays. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. It’s really important that you read, understand and act on the UK Foreign, Commonwealth and Development Office advice regarding entry requirements for your destination and for your return home to the UK. 100% Protection Your money is completely safe, all Travelsphere holidays are financially protected via ATOL (flight-inclusive holidays) and financial failure insurance (non-flight packages). As a business we are quite unique in that all customer money is held in an independent Trust Fund controlled and governed by Independent trustees. For new policies starting on or after 14 September or existing policies with a renewal date of 14 September 2020 or after, your travel insurance will not cover you for cancellation due to travel restrictions imposed by the FCDO relating to any coronavirus (including COVID … Our North America tours take you to the big city highlights, jaw-dropping national parks and everything in between. ATOL protection does not apply to the other holiday and travel services listed on this website. Jet2holidays offer ATOL protected package holidays at Hotel Servigroup Venus. Jet2holidays offer ATOL protected package holidays at Hilton Dalaman Sarigerme Resort & Spa. 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